It is a good practice that a written rental agreement contains the following details: If you plan to impose an oral agreement with your tenant or landlord or if you are trying to impose an oral agreement, you can get help from your next citizens` council. Therefore, rental advertisers should provide details on the protection of rental deposits and relevant provisions before the tenant accepts entry into the rental agreement, and this information should be presented to the tenant in a clear and transparent manner. For example, it may be appropriate for the agent`s website or promotional material to explain how a deposit is protected, what information is provided and how the deposit is refunded. Your agreement might say you have a certain type of rental – but the type of lease you actually have might be different. The lease is a contract between you and your landlord. It can be written or oral. The lease gives you and your landlord certain rights. For example, your right to occupy the accommodation and your landlord`s right to obtain rent for the rental of the accommodation. Your landlord`s name and address must appear on the rental agreement or in other correspondence or documents. Ask the rental agent for details if you don`t know your landlord`s name and address. The rental agent must tell you if you are writing to them. If your landlord questions you a change you didn`t ask for, you can ask for the money or report it to trading standards..